General sales conditions

Aranda private transfers SL trading as Easy Transfer Malaga (referred to in the agreement as ‘we, us or our’) acts as a disclosed agent for third party transport providers (the “Supplier”). The contract for the provision of transport service is between you and the Supplier.

Our registered office is in Rodrigo Narvaez 2, escalera 3, 1º-10 street in Malaga (Spain). Please read these terms and conditions carefully before making any booking, as they contain important information about your rights and obligations and you will be bound by them.

These booking conditions, in conjunction with the information set out on our website, and your voucher form the entire agreement between ourselves and yourselves and cover all bookings made through Aranda private tranfers SL, including bookings made on the Easytrasnfermalaga.com website.

 

1. Introduction

1.1. Please read these terms and conditions carefully before making your booking. By making a booking with us, you agree to be legally bound by these terms and conditions as they may be modified and posted on our web site from time to time as well as other information contained in the website and shown on your vouchers. Please also note that as you are contracting directly with the Supplier you may also be bound by their terms and conditions of booking.

1.2. By ordering any services from our websites, you are entering into a contract with the Supplier for the supply of Services and not Transfer Malaga Ltd. You agree to be legally bound by these terms and conditions of use as they apply to your order.

1.3. If you do not wish to be bound by these terms and conditions then regrettably you may not place an order via our website.

 

2.

2.2. We are entitled to refuse any order placed by you. We do not guarantee to successfully allocate a driver to every booking request. In the event that we are unable to allocate your booking request to a driver, we will send an email to advise you of that fact. We will acknowledge your booking request by issuing a booking voucher to the e-mail address you have given us upon ordering. The order will then be fulfilled by the driver on the date set out in the booking voucher.

2.3. You confirm that all details you provide to us for the purpose of purchasing the Service will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Service. We reserve the right to obtain validation of your credit or debit card details before providing you with the service. If validation cannot be obtained and payment is not made, we reserve the right to cancel the booking then not perform the Service.

2.4. For bookings that are successfully allocated, a voucher will be produced detailing your journey details and your unique voucher number. It is your responsibility to check the details of your booking on the voucher prior to travel and inform us if there are any errors. Easy Transfer Malaga cannot be held responsible if the details entered at the time of placing your request are incorrect. You must present this to the driver at the start of your journey.

 

3. Prices and Payment

3.1. Details of the prices for the Service, and the procedures for payment and delivery are displayed on our website. The applicable price of any Service is the price displayed on our website at the date and time of your order. We try to ensure that our prices displayed on our website are accurate but the price on your order will need to be validated by us as part of the acceptance procedure.

3.2. We will inform you if a Service’s correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the Service at the correct price. If you cancel the order, you will receive a refund of all monies you have paid.

3.3. Prices quoted are per vehicle

3.4. You can pay by credit or debit card at the time of order as set out on the order page of our website. The cards we accept are set out on the order page of our website.

 

4. Changes and Cancellations by you

Amendments can be made directly online up to 12 hours prior to the first (or only) sector of your transfer booked date, otherwise any amendment requests must be sent to us in writing, by email at easytransfermalaga@gmail.com or by calling to +34 699483171. Amendments outside of our Spain office hours will not be accepted. Whilst we will try to assist, we cannot guarantee that any requests for amendments will be met. Charges may apply. Cancellations can be made directly online at any time prior to the first (or only) sector of your transfer booked date. Amendments and cancellations can only be accepted in accordance with the terms and conditions.

 

5. Delays in flights

We know at all times the flights arrival time, so if your flight is delayed you do not have to worry. The driver will wait for you at the airport at the time of your arrival.

 

6. Waiting times

The driver will wait for you at the airport for a maximum of 60 minutes after your flight has landed. If you have any unforeseen circumstances (eg loss of luggage), please call the office to report it “+34 699483171)

For transfers from hotel or home address to the station or airport, the maximum waiting time will be 15 minutes.